FAQ’s

GENERAL QUESTIONS

Q: Do you have roller skates or inline skates ?
A: We rent both roller skates & inline skates from sizes Toddler 8 to Adult size 15

skateryellow

Q: Can I bring in my own skates?
A: Yes, you may bring in your own roller skates or inline skates

Q: Do you charge admission for everyone to enter ?
A:  Yes, everyone pays admission on a public skating sessions to enter unless it is a parent chaperoning kids or a group to skate

If chaperoning parents decide to skate, then the regular admission and skate fee applies.

Q: I did not book a birthday party…Can I still bring in a cake?
A: A  party package must be booked in advance in order to bring in a cake.

rothVanhalen

Q: Do I pay admission if I am meeting a group of friends and not skating?
A: Yes, everyone pays admission to enter unless you are a parent or grandparent bringing in kids to skate

Q: Do you allow strollers, push toys, skateboards, wheelchairs,etc on public skating sessions?
A: No, for safety reasons, we do not allow any other toys or items on the rink during public skating sessions.

 

PUBLIC BIRTHDAY PARTIES FAQ’s

boombox

Q: What do I need to do to reserve a party ?
A: For a Public Party, we require a reservation & $50 non-refundable deposit at time of booking. You may bring your own cake – but only if a Party Package is purchased; deposit has been made, and reservation has been confirmed

Q: Can I book a party package for a group if it’s not a birthday?
A: Yes, we have different groups (teams, schools, churches, scouts,etc) that book a party package for their event.

Q: Do I have to book a party in order to bring in a cake or cupcakes?
A: Yes, a party package be reserved in order to bring in a birthday cake or cupcakes.

Q: When do you book public birthday parties?
A: All birthday parties are booked during public skate sessions.

Q: When do you book private parties ?
A: Private Parties are booked during non-public skating hours with a reservation & $100 non-refundable deposit. See current public skating schedule and private parties for more details.

Q: Do I need to provide a guest list for my party ?
A: Yes, All parties will submit a guest list by the day of your party, with list of names of invited skaters. You may email your Guest List two days ahead of time to info@skatedairyashford.com or fax to 281.493.9202

discoroller

Q: Can I bring in other food or drinks besides a cake?
A: No, we do not allow other food or drinks on a public birthday party or public skating session (exception private parties).

Q: Can I bring my own skates or inline skates?
A: Yes, you may bring your own roller skates or inline skates and receive a $2 discount on the party.

Q: When do I pay for the party?
A: Final payment is due the day of your party and sales tax is added to your final bill.

The $50 deposit is applied to your bill and the balance due may be paid in cash or credit card.

Q: Can parents walk on the skating rink with their child?
A: We only allow parents to walk at the back of the skating rink in the beginner section or on the side ramps.

Q: I have booked a public session party, what do I need to bring?
A: You need to bring a Guest List of invited skaters, a cake, knife, and candles.

Q: How early can I arrive before my party?
A: Party check time is no earlier than 15 minutes prior to your scheduled party time

Q: Can we stay to skate after our two hour public party time is over?
A: Yes, if we are still open for skating after your party is over, you may stay to skate. However, all party tables, seating areas, and personal belongings in the snack bar must be cleared for later parties coming in.

Q: Do you allow strollers, push toys, skateboards, wheelchairs, etc, on public birthday parties?
A: No, for safety reasons, we do not allow any other toys or items on the rink during public skating sessions

 

PRIVATE PARTY FAQ’S

privateparty

Q: Do you rent the rink for private parties?
A: Yes, we offer private parties when we are not open to the public. Our facility can be rented for small or large groups, school field trips, corporate meetings, birthday parties, reunions, church events, etc.

Q: What do I need to do to book a private party?
A: For a Private Party, we require a reservation & $100 non-refundable deposit at time of booking.

Q: When do you book private parties?
A: Private Parties are booked during non-public skating hours with a reservation & $100 non-refundable deposit. See current public skating schedule and private parties page for more details.

Q: Can I bring in my own food or drinks on a private party?
A: Yes, only on private parties we do allow outside food & non-alcoholic drinks to be brought in.

Q: Do you allow strollers, push toys, or wheelchairs on private parties?
A: Yes, only on private parties, we do allow other toys or items on the rink.

Q: Can I have my private party catered or outside party vendors brought in?
A: Yes, you may have food catered, a photo booth, balloon artist, face painter, etc, on private parties.

asianroller

Q: Do you allow outside DJ’s on private parties?
A: No, we do not allow outside DJ’s to host private parties. We only allow our DJ’s to use our equipment and sound system.

Q: Can I play certain music or bring an iPod for the DJ?
A: Yes, please let us know what kind of music you would like for your private party, iPod & playlists are welcome on private parties.

Q: If our private party is for 2 hours, can we pay for an extra hour?
A: Yes, provided there is extra time available, and it is done at the time of booking. An extra hour is $200, and usually available on certain days and times. Please call the rink for availability at 281.493.5651. Weekdays and Sunday nights are your best options.